NHTSA Complaint #10862815 — 2013 FORD FLEX VISIBILITY/WIPER

Complaint Details

ODI Number	10862815
Vehicle	2013 FORD FLEX
Component	VISIBILITY/WIPER
Date of Incident	February 1, 2016
Date Filed	May 3, 2016
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WA

Consumer Description

WINDSHIELD WIPERS WILL STAY ON INTERMITTENTLY EVEN THOUGH THE DIAL IS TURNED TO OFF. IT WILL HAPPEN SOMETIMES RIGHT WHEN I START THE VEHICLE, SOMETIMES THEY WILL ACTIVATE WHEN I USE A TURNSIGNAL OR JUST OUT OF THE BLUE. I CAN USUALLY GET THEM TO STOP BY TURNING THE DIAL ON AND OFF A FEW TIMES BUT LATELY THAT HASN'T WORKED. NOW THAT IT'S GETTING TO SUMMER I'VE HAD TO RESORT TO REMOVING THE FUSE TO MAKE THEM STOP. I HAVE CONTACTED THE DEALER WITH A LIST OF HOW OFTEN THIS HAPPENS BUT THEY SAY THEY HAVE NEVER HEARD OF THIS ISSUE BUT WILL BE MORE THAN HAPPY TO CHARGE ME $109.00 PER HOUR TO DIAGNOSE THE ISSUE.

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