NHTSA Complaint #10862560 — 2012 FORD F-150 AIR BAGS

Complaint Details

ODI Number	10862560
Vehicle	2012 FORD F-150
Component	AIR BAGS
Date of Incident	April 20, 2016
Date Filed	May 2, 2016
Mileage	54,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	GA

Consumer Description

STEERING WHEEL CLOCK SPRING, WHICH CONTROLS ALL STEERING WHEEL ELECTRONICS AND AIRBAG IS FAULTY. REPLACEMENT CLOCK SPRING REQUIRED. I NOTICED THIS ISSUE WHILE DRIVING AND USING MY RADIO CONTROLS ON THE STEERING WHEEL. UPON PUSHING A BUTTON LIKE VOLUME UP FOR INSTANCE, THE RADIO STATION WOULD CHANGE. THE BUTTONS WERE DOING THE IMPROPER FUNCTIONS. I BROUGHT IT INTO FORD AND THEY STATED THAT THE CLOCK SPRING IS FAULTY AND NEEDS TO BE REPLACED SINCE IT CONTROLS THE AIRBAG, WHICH MAY BE AFFECTED BY THE FAULTY UNIT.

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