NHTSA Complaint #10862489 — 2007 SATURN OUTLOOK

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	10862489
Vehicle	2007 SATURN OUTLOOK
Component	STEERING
Date of Incident	March 18, 2016
Date Filed	May 2, 2016
Mileage	82,500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WI

Consumer Description

LOSS OF POWER STEERING WHILE DRIVING THROUGH DANGEROUS TERRAIN. MULTIPLE TIMES ON ALL TYPES OF ROADWAYS. WHOLE PACKAGE IS LEAKING AND DEALER STATES THAT THE POWER STEERING RACK, PUMP AND LINES NEED REPLACEMENT ALONG WITH ALIGNMENT, VEHICLE NOW HAS 83000 MILES ON IT. COST PER THE DEALER IS AROUND $2800. MOSTLY NOTICED WHILE BRAKING AND ATTEMPTING TO TURN STEERING WHEEL. CAN REGAIN STEERING BY RELEASING BRAKE AND ACCELERATING. SPEED DOES NOT MATTER AS IT HAPPENS BOTH FROM STAND UP TO 70 MILES PER HOUR. DIRECTION DOES NOT MATTER AS IT SEIZES UP TURNING BOTH TO THE LEFT AND RIGHT. NOT SAFE FOR TRAVEL ESPECIALLY WITH OCCUPANTS.

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