NHTSA Complaint #10862460 — 2012 CHEVROLET VOLT
UNKNOWN OR OTHER issue reported to NHTSA
Complaint Details
| ODI Number | 10862460 |
| Vehicle | 2012 CHEVROLET VOLT |
| Component | UNKNOWN OR OTHER |
| Date of Incident | |
| Date Filed | |
| Mileage | 12,250 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | OH |
Consumer Description
IT ALL STARTED ON DECEMBER 16TH 2015, I HAD BOUGHT THE CAR CERTIFIED PRE-OWNED WITH 12K MILES ON IT. THE CAR HAS BEEN PLAGUED WITH ISSUES SINCE DAY ONE.. THE ISSUES RANGE FROM LITTLE ELECTRICAL ISSUES, TO MAJOR SAFETY CONCERNS, ALL OF WHICH TAKING MONTHS TO REPAIR. THE FIRST ISSUES WERE ISSUES WHERE THE KEY FOB COULD NOT BE FOUND, THE CAR WOULD NOT RECOGNIZE THE KEYS WHEN YOU GOT IN AND AT TIMES YOU COULD NOT TURN OFF THE CAR. THEY REPLACED THE KEYS OVER A DOZEN TIMES, AND REPLACED THE CENTRAL COMPUTER TWICE. SHORTLY AFTER THIS THE STEERING COLUMN FAILED, THIS HAPPENED THREE TIMES, WHERE I COULD NOT STEER THE CAR, OR THE WORM GEAR RANDOMLY WOULD MISS TEETH.. THEY REPLACED THE COLUMN, WORM GEAR, AND RACK EACH TIME. THERE ARE ALSO ISSUES WITH THE CHARGE PORT DOOR NOT RELEASING, AS WELL AS A FEW TIMES WHERE THE CHARGE PORT SHORTED OUT MY HOUSE, AND CHARGING UNIT REQUIRING BOTH THE PORT AND THE CHARGER ITSELF TO BE REPLACED. NEXT WAS A BROKEN EXHAUST MANIFOLD, WHERE THE CAR WOULD LEAK EXHAUST INTO THE CAR THROUGH THE HEAT VENTS, THEY REPLACED THE MANIFOLD, AND FULL EXHAUST EVENTUALLY DUE TO RANDOM LEAKS IN THE EXHAUST.. NEXT WAS MPG, ONCE THE WEATHER GOT COLD I AM UNABLE TO GET BETTER THAN 12MPG, WHICH GM INDICATES IS NORMAL.. THE EPA STICKER INDICATED 30MPG CITY, I AM GETTING BETWEEN 9 AND 12, GM WILL NOT REMEDY THIS ISSUE, INDICATING IT IS NORMAL.. NEXT WAS THE CATALYTIC CONVERTER, WHICH GM INDICATED DUE TO THE NEW EXHAUST THAT THE OLD CAT WAS BROKEN IN THE PROCESS.. NEXT WAS AIRBAGS, THE SYSTEM IN THE CAR WOULD NOT PICKUP THE PASSENGER IN THE CAR AND WOULD AT RANDOM TURN OFF THE PASSENGER AIR BAG.. APPARENTLY THERE IS A SOFTWARE UPDATE TO FIX THIS ISSUE. NEXT WAS THE BRAKES, WHICH STARTED STICKING, WHICH THEY INDICATE SINCE THERE IS NO CODE THEY CAN'T FIX THEM, I ADJUSTED THE CABLE MYSELF AND RESOLVED THE ISSUE. I HAVE ALL THE RECORDS AND WILL GLADLY SEND THEM TO NHTSA
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