NHTSA Complaint #10862260 — 2006 LINCOLN LS

WE ARE A DEALER IN SUNNYVALE, CA AND WE HAVE A 2006 LINCOLN LS SPORT IN OUR INVENTORY. THE VEHICLE WAS PARKED IN OUR LOT ON A TYPICAL SUNNY DAY WITH NO ONE INSIDE OR AROUND THE VEHICLE WHEN FOR NO APPARENT REASON THE PASSENGER SIDE AIR BAGS DEPLOYED. WE RAN THE VIN NUMBER ON CARFAX AND THE OFFICIAL WEBSITE FOR LINCOLN BUT THERE WERE NO RECALLS OR SERVICE BULLETINS FOR THE VEHICLE. WE SEARCHED ONLINE IF THIS WAS A COMMON PROBLEM AND WERE SHOCKED TO DISCOVER THAT WE WERE NOT THE ONLY OWNERS TO COME ACROSS THIS ISSUE. BY VISITING THIS WEBSITE, HTTP://CARS-SAFETY.COM/LINCOLN/LS/AIR-BAGS-SIDE-WINDOW.HTM, WE FOUND 26 OTHER CASES WITH THIS PARTICULAR PROBLEM. WE CONTACTED LINCOLN'S CORPORATE OFFICE BUT THEY REFUSE TO ACKNOWLEDGE THAT THEIR IS AN ISSUE, AND OUTRIGHT REFUSED TO OFFER ANY HELP WITH OUR SITUATION. THIS IS OUTRAGEOUS THAT LINCOLN WON'T EVEN STAND BEHIND THE CARS THAT THEY MAKE AND SELL TO THE PUBLIC. I GUESS THE ONE SILVER LINING WITH THIS WHOLE RIDICULOUS SITUATION IS THAT NO ONE WAS INSIDE DRIVING THE VEHICLE AT THE TIME, BECAUSE I SHUTTER TO IMAGINE THE OUTCOME THEN.