NHTSA Complaint #10862153 — 2015 TOYOTA SIENNA

MY 11-YEAR OLD SON GOT OUT OF THE FRONT PASSENGER SIDE OF OUR STAITIONARY MINIVAN (IN PARK BUT RUNNING), FOR ME TO DROP HIM OFF FOR A CELLO LESSON. HE OPENED THE REAR PASSENGER SIDE SLIDING DOOR TO GET HIS CELLO OUT. IT WASNT OPENING EASILY, SO I ALMOST SIMULTANEOUSLY PUSHED THE BUTTON ABOVE ME ON THE CONSOLE. AT THAT POINT THE DOOR STARTED TO CLOSE ON HIM. IT DID NOT STOP CLOSING AND WAS PRESSING HIM INTO THE DOOR FRAME. I DIDN'T REALIZE WHAT WAS HAPPENING, AND HE WAS TOO SHOCKED TO SCREAM. HE WAS TRYING TO STOP IT FROM CLOSING ON HIM, BUT IT KEPT CLOSING. I EXPECTED THAT THE DOOR WOULD AUTOMATICALLY SENSE A BLOCKAGE, STOP AND OPEN BACK. HE WAS ONLY OK BECAUSE HE WAS STRONG ENOUGH TO PRESS BACK, BUT HIS HIP WAS VERY BRUISED. I FINALLY REALIZED THAT THE DOOR WASN'T OPENING, AND PRESSED THE BUTTON AGAIN ABOVE ME AND THE DOOR STOPPED. IT STRIPPED THE WIRES IN THE DOOR, AND THE AUTOMATIC DOOR IS NOW BROKEN. THE ELECTRICAL OR SENSING SYSTEM IN THIS DOOR IS FAULTY.