NHTSA Complaint #10862015 — 2003 JEEP LIBERTY STEERING

Complaint Details

ODI Number	10862015
Vehicle	2003 JEEP LIBERTY
Component	STEERING
Date of Incident	October 15, 2015
Date Filed	April 28, 2016
Mileage	125,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. WHILE DRIVING 5 MPH, A LOUD SQUEAKING AND CLANKING SOUND EMITTED FROM THE VEHICLE AND IT BECAME HARD TO CONTROL WITHOUT WARNING. WHEN THE STEERING WHEEL WAS TURNED SLIGHTLY, THE VEHICLE VEERED TO THE LEFT OR RIGHT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE DRIVER AND PASSENGER SIDE LOWER BALL JOINTS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 125,000.

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