NHTSA Complaint #10861555 — 2015 CADILLAC SRX

STRUCTURE:BODY:HATCHBACK/LIFTGATE issue reported to NHTSA

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Complaint Details

ODI Number 10861555
Vehicle 2015 CADILLAC SRX
Component STRUCTURE:BODY:HATCHBACK/LIFTGATE
Date of Incident
Date Filed
Mileage 2,800 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

TL* THE CONTACT OWNS A 2015 CADILLAC SRX. WHILE DRIVING AT A LOW SPEED, THE HATCH INDEPENDENTLY OPENED, STRUCK THE GARAGE DOOR, AND FAILED TO CLOSE AUTOMATICALLY. THE CONTACT HAD TO MANUALLY CLOSE THE HATCH. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 2,800.

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