NHTSA Complaint #10860971 — 2015 FORD FUSION

I BOUGHT MY CAR IN OCTOBER OF 2015 (IT WAS PRE-OWNED) AFTER A COUPLE OF MONTHS I STARTED NOTICING THAT THE CAR UNEXPECTEDLY TURNS OFF WITH A MESSAGE SAYING, "TRANSMISSION NOT IN PARK" ON THE DASHBOARD SO I IMMEDIATELY TURN OFF THE CAR AND START IT BACK UP AND EVERYTHING WORKS FINE FOR A MONTH THAN THIS HAPPENS AGAIN. I CALL FORD CUSTOMER CARE MULTIPLE TIMES AND THEY TELL ME TO TAKE THE CAR TO THE DEALERSHIP AND HAVE THEM DO A DIAGNOSIS OF THE CAR, THEY DO, AND SAY "WE CAN'T FIND ANYTHING WRONG", IN THE FOLLOWING MONTH THE CAR SHUTS OFF WITH THE SAME MESSAGE POPPING UP ON THE DASHBOARD. I DO THE SAME PROCESS AND BEFORE. I EVEN CALL CUSTOMER CARE AGAIN AND THEY TELL ME THE SAME THING, SO I TAKE IT BACK TO THE DEALERSHIP AND THEY ALSO TELL ME THE SAME EXACT THING. THE THIRD TIME IT DOES IT AGAIN I CALL CUSTOMER CARE AND THEY STILL TELL ME THE SAME THING, BUT THIS TIME I REFUSED TO TAKE IT TO THE DEALERSHIP. NOW, I DRIVE FOR UBER AND I HAD A PASSENGER WITH ME AT THE TIME THAT HAPPENED. I WAS UNABLE TO STOP THE CAR BECAUSE THE BREAKS SEEMED TO BE LOCKED. AT THIS POINT I WAS DRIVING NOW A HILL.