NHTSA Complaint #10860679 — 2014 NISSAN SENTRA

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 10860679
Vehicle 2014 NISSAN SENTRA
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage 36,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

CAR WAS PURCHASED ON MARCH,2014, WE HAVE REPLACED THE ALL 4 TIRES ALREADY, BEARING AND STRUT NEEDED TO REPLACED, THE BATTERY DIED, WHICH WAS REPLACED ON TUESDAY APRIL 19TH, 2016, BY PEPBOYS, BECAUSE NISSAN DID NOT COVER IT. WE HAVE RADIO PROBLEM. SOMETIMES THE CAR DOES NOT PICK UP THE KEY AND DOES NOT START. SOMETIMES THE INDICATIONS ON THE DASH BOARD SUCH AS MILEAGE, GAS MILEAGE GOES BLANK . ALSO MY RADIO STOPS AND THE NAVIGATION SYSTEM DOES NOT START. RADIO HAS BEEN FIXED 2 TIMES ALREADY. THE BIGGEST CONCERN IS THE MECHANICAL PROBLEMS, BECAUSE EVEN WITH A NEW BATTERY THAT IS 2 DAYS OLD, THE CAR DOES NOT START SOMETIMES. ALSO COURTESY NISSAN IN RICHARDSON TEXAS REFUSED TO HELP US WITH ANY OF THIS, EVEN THOUGH WE BOUGHT EXTENDED 100,000 MILE WARRANTY. CAR HAS 40,000 MILES ON IT NOW. AT THE TIME THESE PROBLEMS STARTED IT HAS 36,000 MILES. I ALSO FOUND INFORMATION ONLINE, THAT IS THIS CAR IS RECALLED, HOWEVER WHEN I CALL NISSAN THEY SAID IT WAS NOT. I HAVE A ONE YEAR OLD AND IF THIS CAR IS UNSAFE, NISSAN SHOULD ACKNOWLEDGE THAT.

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