NHTSA Complaint #10860452 — 2008 BUICK ENCLAVE

I OWN A 2008 BUICK ENCLAVE WHICH WAS PARKED STATIONARY IN MY DRIVEWAY ON MARCH 24TH 2016. AS I EXITED MY HOME AND ATTEMPTED TO UNLOCK MY VEHICLE I WAS SURPRISED BY A CLOUD OF SMOKE THAT WAS RELEASED BY THE FRONT PASSENGER AIRBAG. IT HAD DEPLOYED FOR NO APPARENT REASON. DAMAGING THE DASH, RADIO, AND DESTROYING THE WINDSHIELD GLASS. I IMMEDIATELY CONTACTED GM SERVICE DEPARTMENT IN WHICH THEY SENT OUT A TOW TRUCK TO REMOVE MY VEHICLE FROM MY PREMISES AND SHIPPED IT TO A ED RINKE CHEVROLET SERVICE DEPARTMENT. THEIR INVESTIGATOR CLAIMS THAT THERE WAS A PREVIOUS CRACK IN THE WINDSHIELD THAT CAUSED THE 12" OF STANDING WATER DAMAGE ON MY FLOORBOARDS AND IN THE AIRBAG SENSOR MODULE. THERE WAS NO CRACK... SO AFTER BEING INCONVENIENCED FOR ALMOST A MONTH, GM CLAIMS THAT THE WINDSHIELD WAS AN AFTERMARKET PRODUCT AND THAT THEY'VE GOT NO RESPONSIBILITY FOR THE DEPLOYMENT OR TOTALED VEHICLE DAMAGES. THE TRUCK WAS RETURNED TODAY APR. 19,2016 VERY INOPERABLE!