NHTSA Complaint #10860269 — 2013 FORD MUSTANG

I WAS UNABLE TO SHIFT GEARS WHILE DRIVING AND THE SERVICE DEPT ADVISED I HAD BAD SYNCHROS AND WAS FIXED UNDER WARRANTY. FAST FORWARD A COUPLE OF MONTHS AND HAD DIFFICULTY SWITCHING GEARS FROM 1ST TO 2ND HAD REALLY BAD GRINDING AND WOULD TAKE A COUPLE OF TIMES TO SHIFT. THEN, WHEN STARTING MY CAR FROM MY HOUSE, I WAS UNABLE TO GET THE GEAR INTO REVERSE WHILE THE CAR WAS ON. IT JUST WOULDN'T GO IN TO GEAR... NOT ANY GEAR IN FACT. I HAD TO TURN THE CAR OFF AND PUT IT INTO REVERSE AND THEN TURN THE CAR ON. WHILE THE CLUTCH WAS FULLY PRESSED DOWN THE CAR STARTED MOVING BACKWARDS WHEN I REMOVED MY FOOT FROM THE BREAK. (THE CAR WAS LEVEL AND THAT NEVER HAPPENS). THEN AFTER BACKING UP I COULDN'T GET IT OUT OF REVERSE. I HAD TO TURN THE CAR OFF AND PUT IT IN 1ST AND THEN START THE CAR. THE SAME THING - IT MOVED WITH THE CLUTCH IN AND COULDN'T GET IT OUT OF GEAR. I HAD THE CAR TOWED TO THE DEALER'S SERVICE DEPARTMENT. AFTER THE TOW, FOR WHATEVER REASON, THEY WERE ABLE TO DRIVE THE CAR WITHOUT ISSUE. I'M NOT USED TO DRIVING A CAR WITH SUCH TRANSMISSION PROBLEMS THAT CAN'T BE DIAGNOSED.