NHTSA Complaint #10860260 — 2004 GMC CANYON

GOT RECALL NOTICE IN LATE 2014 EARLY 2015 NOTICE OF RECALL ON TRUCK FOR IGNITION SWITCH. I HAVE OWNED THE TRUCK SINCE I BOUGHT IT IN 2004. I GOT A RECALL NOTICE IN THE TIME FRAME ABOVE TO BRING IT IN. I TOOK IT TO THEN STANLY GMC IN SHERMAN TEXAS, NOW PARKWAY GMC. THE PARTS MANAGER SAID BECAUSE I WAS OUTSIDE THE MILEAGE THERE WAS NOTHING THEY COULD DO. TO DAY I SAW AN ARTICLE IN OUR NEWSPAPER ABOUT THE POOR RECALL PERCENTAGE ON YOUR NOTICES. I TOOK MINE IN AS THE ARTICLE SAID YOU WOULD LIKE ME TO DO. THE SERVICE MANAGER AT THAT TIME MADE ME FEEL LIKE I WAS A NUISANCE. I HAVE HAD NO PROBLEM YET AND INTEND TO KEEP THE TRUCK FOR ANOTHER 10 YEARS OR SO. IF I DO EVER DECIDE TO TRADE FOR A NEW TRUCK I'LL KEEP THIS EVENT IN MIND. I'M 72 AND WOULD LIKE TO KNOW WHY YOU PUT A LIMIT ON THE TIME BEFORE THE RECALL EXPIRES. A PROBLEM CAN BE A PROBLEM NO MATTER HOW OLD THE TRUCK OR CAR IS AS LONG AS THE ORIGINAL OWNER HAS IT. THANK YOU [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR