NHTSA Complaint #10859984 — 2008 LINCOLN MKZ

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	10859984
Vehicle	2008 LINCOLN MKZ
Component	ELECTRICAL SYSTEM
Date of Incident	September 10, 2014
Date Filed	April 17, 2016
Mileage	15,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

BOUGHT THIS CAR FROM A LINCOLN DEALER SHIP IN NORMAN, OKLAHOMA. LATER MOVED TO TEXAS TO BE CLOSER TO MY DAUGHTER. THE CAR HAD NOT DONE THIS BEFORE, BUT ONE NIGHT WHILE I WAS AT THEIR HOUSE, WALKED OUT AND THE CAR STARTED BY ITS SELF. SEVERAL TIMES I HAVE BEEN SHOPPING AND HAVE COME OUT AND MY SUN-ROOF AND ALL OF MY WINDOWS ARE DOWN. THIS HAS HAPPENED SEVERAL TIMES SINCE. I REGULARLY TAKE IT TO A LINCOLN DEALER HERE IN HOUSTON. I HAVE ASKED THEM SEVERAL TIMES WHAT THE PROBLEM IS, AND THEY SAY THAT IT IS RELATED TO THE PROGRAMMED KEY, AND THEIR IS NOTHING THEY CAN DO ABOUT IT. I AM 78 YEARS OLD, AND HAVING THIS HAPPEN IN THE HOUSTON AREA IS REALLY A SAFETY FACTOR. HAVE TRIED TO MANIPULATE THE KEY TO TRY AND MAKE THESES THINGS HAPPEN, BUT TO NO AVAIL. A GENTLEMEN THAT RESIDES WHERE I LIVE NOW RECENTLY CAME UP TO MY APARTMENT AND WANTED TO KNOW IF I KNEW THAT MY SUN-ROOF AND WINDOWS WERE DOWN. EVERY DEALERSHIP THAT I HAVE TAKEN IT TOO DOES NOT SEEM TO KNOW WHAT THE PROBLEM IS. ONLY THAT IS RELATED TO THE KEY. I NEED HELP SOLVING THIS PROBLEM. I CAN ONLY GUESS AT THE DATE WHEN IT FIRST HAPPENED.

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