NHTSA Complaint #10859962 — 2012 FORD F-150 ELECTRONIC STABILITY CONTROL (ESC)

Complaint Details

ODI Number	10859962
Vehicle	2012 FORD F-150
Component	ELECTRONIC STABILITY CONTROL (ESC)
Date of Incident	April 14, 2016
Date Filed	April 17, 2016
Mileage	60,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TN

Consumer Description

VEHICLE IS DISPLAYING "SERVICE ADVANCETRAC" ERROR MESSAGE WHEN VEHICLE IS TURNED SHARPLY LEFT OR RIGHT. WHEN THE ERROR MESSAGE COMES ON, THE TURN SIGNALS DO NOT FUNCTION PROPERLY. THE DRIVER MUST HOLD THE TURN SIGNAL SWITCH TO ACTIVATE TURN SIGNALS ANYTIME NEEDING TO CHANGE LANES OR TURN OFF ROADWAY. VEHICLE ERROR HAS BEEN CHECKED BY SERVICING DEALER AND AN UPDATE WAS PERFORMED TO ABS MODULE TO ATTEMPT TO FIX THE PROBLEM, BUT EXPLAINED THAT A POSSIBLE NEED TO REPLACE THE POWER RACK AND PINION TO RESOLVE THE PROBLEM. I AM AFRAID THAT THE POWER RACK AND PINION IS GOING TO FAIL AND CAUSE ME TO HAVE AN ACCIDENT, OR THE TURN SIGNALS NOT FUNCTIONING PROPERLY IS GOING TO CAUSE AN ACCIDENT. FORD NEEDS TO ISSUE A SAFETY RECALL TO FIX THIS FAILING PART IN THE 2012 F150 MODEL LINE.

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