NHTSA Complaint #10859936 — 2011 CHEVROLET EQUINOX

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 10859936
Vehicle 2011 CHEVROLET EQUINOX
Component ENGINE
Date of Incident
Date Filed
Mileage 63,240 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State OH

Consumer Description

PURCHASED MY 2011 CHEVY EQUINOX IN MARCH 2014 AT 36,000 MILES. AT THIS MOMENT I HAVE 63,000 MILES. PAST COUPLE MONTHS OR SO I HAVE HAD MANY ISSUES WITH MY VEHICLE. THERE WAS A TICKING FOR A PERIOD OF TIME AFTER PARKING AND SHUTTING OFF THE VEHICLE, A ROUGH/LOUD RUNNING OF THE ENGINE, INCONSISTENT TIMES OF KNOCKING TYPE SOUND, AND A HESISTANT DURING ACCELERATING AND SO ROUGH. WHEN WE INQUIRED ABOUT THESE THINGS FROM THE DEALER WE PURCHASED FROM WE WERE TOLD THAT EVERYTHING WAS 'NORMAL' AND THAT'S WHAT A CHEVY SOUNDS LIKE. TODAY I WAS DRIVING UP A 30 MPH ROAD AND COULD NOT ACCELERATE OVER 20 MPH GOING STRAIGHT UP THE ROAD. THERE WAS A HESISTATION THEN IT STOPPED IN THE MIDDLE OF THE ROAD. I TURNED THE IGNITION OFF.WAITED A FEW SECONDS AND IT STARTED BACK UP. I DROVE FAST HOME AND TURNED ONTO MY STREET AND IT STARTED TO SLOW DOWN AND NOT ACCELERATE. IT WAS STILL RUNNING BUT DIDNT GO ANYWHERE. I TURNED IT OFF AGAIN FOR A FEW MINUTES. IT STARTED UP I DROVE IT INTO MY DRIVEWAY. THE ENGINE LIGHT CAME ON AND IT SHUTOFF. THIS APPEARS TO BE A CONSISTENT PROBLEM IN THIS TYPE OF VEHICLE FROM WHAT I HAVE NOW FOUND AND SOMETHING THAT SHOULD NOT HAPPEN WITH ONLY 63,000 MILES ON IT. I DO NOT DRIVE LONG DISTANCE. WORK, SCHOOL AND HOME. I AM EXTREMELY FRUSTRATED WITH THE ENTIRE SITUATION. I HAVE ALWAYS BOUGHT CHEVY AND THIS IS THE FIRST MAJOR ISSUE. THEY NEED A RECALL ON THIS. CAN SOMEONE HELP. I DO NOT HAVE A WARRANTY ANYMORE. IM A SINGLE MOM OF 2 AND CAN NOT AFFORD THIS. THE CRAZY THING IS. I RECEIVED A NOTICE IN THE MAIL ABOUT THIS ISSUE A FEW MONTHS BACK. I CHUCKLED AND SAID NOT MY CAR AND THREW IT AWAY NOW LOOK AT ME.

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