NHTSA Complaint #10859820 — 2003 CHEVROLET TRAILBLAZER

FUEL TANK INLET CHECK VALVE FRACTURE - CHEVY TRAILBLAZER (2003) I RECEIVED THE ATTACHED NOTICE FOR SPECIAL COVERAGE IN NOVEMBER 2015 FOR MY TRAILBLAZER'S FUEL TANK INLET CHECK VALVE THAT FRACTURES AND ALLOWS FOR FUEL TO SEEP OUT OF THE TANK. SOUNDS PRETTY DANGEROUS TO ME. I TOOK MY VEHICLE TO THE LOCAL CHEVY DEALERSHIP AND SURE ENOUGH, MY VEHICLE WAS AFFECTED AND THE FUEL TANK NEEDED TO BE REPLACED. THE REPLACEMENT FUEL TANK PART WAS ORDERED BY THE DEALERSHIP IN NOVEMBER 2015 AND THE REPLACEMENT PART HAS STILL NOT COME IN, 6 MONTHS LATER. I'VE CALLED THE DEALERSHIP, AS WELL AS GM/CHEVY CORPORATE AT LEAST 20 TIMES OVER THE PAST 6 MONTHS AND THE UPDATE I RECEIVED TODAY FROM THE DEALERSHIP WAS THE PART 'MAY COME IN SEPTEMBER 2016 OR IT MAY NOT'. I CAN'T DRIVE THE VEHICLE DURING THIS TIME DUE TO THIS DANGEROUS GAS LEAK REPAIR. THIS IS WILDLY UNFAIR. I WAS PATIENT, BUT THIS IS RIDICULOUS - A REPLACEMENT PART SHOULD NOT TAKE A YEAR TO RECEIVE. I'M GUESSING THE PART WILL NOT ARRIVE IN SEPTEMBER EITHER, AS I WAS TOLD IN JANUARY 2016 THAT THE PART WOULD ARRIVE IN FEBRUARY 2016 AND OBVIOUSLY THAT DIDN'T HAPPEN (TODAY IS APRIL 15, 2016). FINALLY, THE SERVICE I RECEIVED FROM GM/CHEVY CORPORATE WAS APPALLING. DONNA SEYMOUR - A SENIOR ADVISOR AT GM/CHEVY (1-866-790-5600 EXT. 5911534) PROVIDED THE WORST SERVICE I'VE EVER HAD, ANYWHERE. SHE REPEATED WOULD SAY SHE WOULD CALL ME BACK AND FAIL TO DO SO, AND DO ABSOLUTELY NOTHING TO TRY TO RESOLVE THE SITUATION. SHE WAS AWFUL AND GM/CHEVY SHOULD BE ASHAMED THAT THEY TREAT THEIR CUSTOMERS IN THIS MANNER.