NHTSA Complaint #10859774 — 2012 FORD FUSION ELECTRONIC STABILITY CONTROL (ESC)

Complaint Details

ODI Number	10859774
Vehicle	2012 FORD FUSION
Component	ELECTRONIC STABILITY CONTROL (ESC)
Date of Incident	April 11, 2016
Date Filed	April 15, 2016
Mileage	6 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	GA

Consumer Description

MU 2012 FORD FUSION LOST POWER TO THE STEERING ON THE HIGHWAY SO WHEN I PULLED THE STEERING WHEEL HARD SO I CAN GET TO THE SIDE OF THE HIGHWAY WHEN I FINALLY GOT TO TO THE SIDE OF THE HIGHWAY I TURNED THE CAR OFF AND TURNED IT BACK ON THE STEERING WHEEL WILL NOT MOVE AND A MESSAGE ON THE DASHBOARD APPEARS AND SAY SERVICE "POWER STEERING KNOW" SO I HAD TO CALL A TOW TRUCK AND WHEN IT GOT TO THE DEALERSHIP THEY SAID IT IS A PROBLEM WITH ELECTRONIC STEERING RACK AND PINION FAULTY AND IT WOULD COST ME 1,500 DOLLERS TO GET IT FIX SO I STARTED RESEARCHING ON THE NHTSA WEBSITE AND FOUND OUT IT WAS A RECALL BUT MY CAR WAS NOT AFFECTED AND I DON'T KNOW HOW CAUSE ITS ALOT OF PEOPLE WITH THIS SAME PROBLEM WITH THEIR 2012 FORD FUSION.

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