NHTSA Complaint #10855634 — 2009 FORD ESCAPE

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	10855634
Vehicle	2009 FORD ESCAPE
Component	STEERING
Date of Incident	April 1, 2016
Date Filed	April 15, 2016
Mileage	111,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CO

Consumer Description

STEERING WHEEL BEGAN SHAKING WHILE THE VEHICLE WAS STOPPED AND AT LOW SPEEDS WHILE DRIVING IN RUSH HOUR TRAFFIC. THE SHAKING STOPPED FOR 1 DAY - THEN BEGAN AGAIN. TWO DAYS FOLLOWING THE DASHBOARD SENSOR READ - POWER STEERING ASSIST FAULT. POWER STEERING FAILED AT THIS TIME. I CONTACTED FORD - AS I BELIEVE THIS TO BE DIRECTLY RELATED TO A LARGE RECALL 14S05 1.3M VEHICLES. FORD COURTESY CAS9191445. FORD HAS DENIED THIS IS RELATED TO THE RECALL - ADVISING THIS VEHICLE VIN DOES NOT MATCH THE REFERENCED VIN'S- HOWEVER I AM EXPERIENCING THE NOTED ISSUES. WHAT ASSISTANCE CAN THE NHTSA PROVIDE ADDING THIS VEHICLE INTO THE RECALL. I CONTACTED LOCAL FORD DEALERSHIPS IN HOPE OF RECEIVING ASSISTANCE/GUIDANCE - THIS ALSO WAS UNSUCCESSFUL. FORD HAS REFERENCED TSB NO. 14-0016

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