NHTSA Complaint #10855461 — 2004 STOUGHTON VAN TRAILER
AIR BAGS issue reported to NHTSA
Complaint Details
| ODI Number | 10855461 |
| Vehicle | 2004 STOUGHTON VAN TRAILER |
| Component | AIR BAGS |
| Date of Incident | |
| Date Filed | |
| Mileage | 545,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | TN |
Consumer Description
I WAS SOLD A DAMAGE TRAILER, 2 DAYS AFTER PURCHASING THIS DRY VAN TRAILER THE RIGHT AIRBAG AND INNER TIRE BURSTED WHICH ALSO DAMAGED THE MUD SLAP WHILE TRAVELING IN COLORADO. I TOOK THE TRAILER TO TRANSWEST TRAILER FOR REPAIRS ON 3/31/2016. AFTERWARD I CONTINUES TO HAVE PROBLEMS WITH THE AIRBAG AND BRACKETS ON THE TRAILER. I TOOK THE TRAILER BACK THEY REFUSED TO REPLACE OR REPAIR, THE REGIONAL MANAGER SAID I WAS HAD AN ACCIDENT BECAUSE THERE WAS TOO MUCH DAMAGE TO THE BRACKETS. SO I TOOK THE TRAILER TO A TRACTOR AND TRAILER SHOP HERE IN MEMPHIS TN, THE OWNER INFORMED ME ABOUT THE PREVIOUS WELDING ON THE FRONT AND BACK BRACKETS AND IT WOULD COST $2800. ITALKED TO THE MEMPHIS REGION MANAGER TODAY HE CONTINUE TO ACCUSED ME OF HAVING AN ACCIDENT AND CAYSING TGAT MUCH DANAGE AND REFUSED TO HELP ME.