NHTSA Complaint #10855170 — 2015 LINCOLN MKC

FUEL/PROPULSION SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	10855170
Vehicle	2015 LINCOLN MKC
Component	FUEL/PROPULSION SYSTEM
Date of Incident	April 10, 2016
Date Filed	April 12, 2016
Mileage	1,058 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

WE PURCHASED A 2015 MKC ON MARCH 31ST, 2016 NEW. WE WERE DRIVING THE CAR ON THE HIGHWAY AT 70 MPH ON APRIL 10TH, 2016 AND THE ENGINE SHUT OFF. IT WAS VERY DANGEROUS. WE WERE ABLE TO MOVE THE CAR OFF TO THE SIDE OF THE ROAD SO THAT TRAFFIC COULD GO AROUND US BUT THE SITUATION WAS VERY DANGEROUS. OUR CAR WAS TOWED TO A DEALER. THE DIAGNOSTIC RAN ON THE CAR SAID THE FUEL PUMP HAD AN ISSUE. WE GOOGLED OUR ISSUE AND FOUND THAT A RECALL EXIST FOR 2015 MKCS FOR FUEL PUMPS. OUR CARS VIN IS NOT ASSOCIATED WITH THE RECALL BE WE CLEARLY SUFFERED THE SAME ISSUE. OUR CAR SHOULD HAVE BEEN ON THE RECALL LIST AND THE CAR SHOULD NOT HAVE BEEN SOLD TO US WITHOUT REPLACING THE FUEL PUMP. THE RECALL IS #14S30.

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