NHTSA Complaint #10855156 — 2011 CHEVROLET TRAVERSE

TL* THE CONTACT OWNS A 2011 CHEVROLET TRAVERSE. WHILE DRIVING 25 MPH AND APPROACHING A RED LIGHT, THE BRAKE PEDAL TRAVELED TO THE FLOOR AND FAILED TO STOP THE VEHICLE. AS A RESULT, THE CONTACT'S VEHICLE REAR ENDED ANOTHER VEHICLE. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED, BUT THE TECHNICIAN COULD NOT FIND A FAILURE. IN ADDITION, THE CONTACT STATED THAT WHEN THE VEHICLE WAS PARKED ON INCLINE, IT WOULD ROLL BACKWARDS WHEN THE GEAR SHIFTER WAS PLACED IN DRIVE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 90,622.