NHTSA Complaint #10855055 — 2010 KIA SORENTO

TL* THE CONTACT OWNS A 2010 KIA SORENTO. WHILE DRIVING AT ANY SPEED, THE VEHICLE PULLED TO THE RIGHT WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO RE-BALANCED THE TIRES AND RE-ALIGNED THE WHEELS, BUT THE FAILURE RECURRED. THE CONTACT NOTIFIED TWO KIA DEALERS ABOUT THE FAILURE. BOTH DEALERS WERE UNAWARE OF THE FAILURE AND STATED THAT THERE WERE NO RECALLS AVAILABLE. THE MANUFACTURER STATED THAT THE FAILURE WAS NOT A KNOWN ISSUE AND ADVISED THE CONTACT TO VISIT A LOCAL DEALER. THE FAILURE WAS NOT DIAGNOSED. THE FAILURE MILEAGE WAS 24,000.