NHTSA Complaint #10855034 — 2004 CHEVROLET MONTE CARLO

TL* THE CONTACT OWNED A 2004 CHEVROLET MONTE CARLO. AFTER STRIKING A POTHOLE AT APPROXIMATELY 15 MPH, AN ABNORMAL SOUND EMITTED FROM THE VEHICLE WITHOUT WARNING. THE AIR BAGS DEPLOYED. THE VEHICLE FILLED WITH SMOKE AND CAUGHT ON FIRE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A POLICE REPORT WAS FILED AND THE CONTACT SUSTAINED A MINOR THUMB INJURY THAT DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V201000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 169,800. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.