NHTSA Complaint #10854475 — 2004 LEXUS ES 330

WITHOUT ANY INCIDENTS, OUR DASHBOARD LIGHT FOR THE AIRBAGS CAME ON. THE DEALER SAYS THE ENTIRE PART IS IN AN ELECTRICAL HOUSING IN THE PASSENGER SEAT AND IT TO BE REPLACED AS A WHOLE PART AT A COST OF $4000. A SEPARATE MECHANIC WE HAVE USED LONG TERM SAYS IT IS THE ENTIRE DRIVERS SEAT THAT NEEDS TO BE REPLACED NOT THE PASSENGER SIDE AND THIS ONE IS AT A COST OF $6000. THEY BOTH STATE IT'S NOT PART OF THE RECENT AIRBAG RECALLS. THEY KNOW THE AIRBAGS HAVE NOT INFLATED, YET CANNOT GUARANTEE THAT THEY WILL INFLATE IN THE EVENT OF AN ACCIDENT. THE VEHICLE HAS BEEN IN OUR POSSESSION AS ORIGINAL OWNERS AND NO ONE ELSE DRIVES THIS VEHICLE. IT HAS NEVER BEEN IN AN ACCIDENT OR FENDER BENDER OR ANYTHING. THE LIGHT CAME ON ONE MORNING AFTER IT HAD BEEN PARKED IN OUR DRIVEWAY ALL NIGHT. WE DON'T PARK ON THE STREET.