NHTSA Complaint #10854316 — 2004 FORD CROWN VICTORIA

TL* THE CONTACT OWNS A 2004 CROWN VICTORIA. THE CONTACT STATED THAT THE VEHICLE HAD THREE MANUFACTURER RECALLS THAT NEEDED TO BE COMPLETED BY THE DEALER; HOWEVER, THEY WERE NOT COMPLETED WITHIN A REASONABLE TIME FRAME. THE DEALER WAS NOTIFIED SEVERAL TIMES THAT THE WHEEL WELLS HAD A PREMATURE LEAK OF AIR AND THAT THE TIRES HAD TO CONSTANTLY BE REFILLED WITH AIR. THE MANUFACTURER AND THE DEALER INDICATED THAT BECAUSE THE CONTACT WAS NOT A GOVERNMENT OFFICIAL, THEY WERE NOT REQUIRED TO COMPLETE THE RECALL REPAIR FOR ONE OF THE THREE RECALLS. THE CONTACT INDICATED THAT THE DEALER WAS TO SCHEDULE THE REPAIRS FOR THE OTHER TWO RECALLS AND WAS UNCERTAIN OF WHEN THE WHEELS WOULD BE EITHER REPLACED BY THE DEALER OR AN INDEPENDENT REPAIR SHOP. THE TIRES HAD NOT YET BEEN REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE MORE THAN TWICE. THE FAILURE MILEAGE WAS NOT AVAILABLE.