NHTSA Complaint #10854261 — 2012 FORD FOCUS

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	10854261
Vehicle	2012 FORD FOCUS
Component	STEERING
Date of Incident	April 4, 2016
Date Filed	April 8, 2016
Mileage	95,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

STARTED CAR AND PUT IT IN GEAR TO BEGIN DRIVING OUT OF DRIVEWAY. GOT A MESSAGE IN THE INFO SYSTEM THAT SAID "STEERING ASSIST FAULT" ( THINK THAT IS WHAT IT SAID) THE CAR HAD NO POWER STEERING. EXTREMELY HARD TO TURN THE WHEEL AT ALL. SHUT THE CAR OFF AND RESTARTED. SAME THING. SHUT THE CAR OFF AND STARTED IT LATER IN THE DAY TO TAKE IT TO THE DEALER AND THE ERROR WAS GONE AND THE POWER STEERING WAS FINE. DEALER SAID THERE WERE NO CODES TO READ. THEY COULD NOT REPRODUCE THE PROBLEM SO NOTHING WAS DONE. SCARED TO DRIVE AN UNSAFE CAR.

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