NHTSA Complaint #10853522 — 2012 TOYOTA CAMRY

I AM GETTING A FLUTTER WHEN I PRESS ON THE GAS PEDAL AS I AM DRIVING ON THE ROAD. I THOUGHT IT WAS IN THE WHEEL, BUT IT IS ACTUALLY THE TORQUE CONVERTER. WHEN I CONTACTED TOYOTA THE SECOND TIME ABOUT THIS PROBLEM, A MECHANIC RODE WITH ME TO HEAR WHAT WAS GOING ON. HE STATED IT WAS THE TORQUE CONVERTER AND THAT THEY HAD REPLACED A FEW OF THEM. HE SAID THEY WOULD DO A SOFTWARE UPDATE AND THEN REPLACE THE TORQUE CONVERTER LATER THAT WEEK. I RECEIVED A CALL BACK LATER THAT DAY STATING MY VIN NUMBER WASN'T INCLUDED WITH THE RECALL OF THE TORQUE CONVERTERS AND HE WOULD CONTACT TOYOTA TO SEE IF THEY WOULD STILL COVER IT, BECAUSE THEY HAD COVERED OTHER VEHICLES. I RECEIVED A CALL BACK OVER A WEEK LATER TO STATE TOYOTA SAID THEY WOULD ONLY COVER HALF OF THE COST. THIS DEFECT IS SOMETHING TOYOTA IS FULLY AWARE OF AND SHOULD BE TAKING CARE OF THE COSTS FOR THE CUSTOMER. I HAVE GOOGLED ABOUT THIS PROBLEM AND A LOT OF 2012 CAMRY'S ARE HAVING THE SAME PROBLEM. THE CUSTOMER SHOULD NOT HAVE TO COVER THE COSTS OF A MALFUNCTION THAT TOYOTA CAUSED. IF THEY ARE TAKING CARE OF SOME OF THE CUSTOMERS, THEY MOST DEFINITELY SHOULD BE TAKING CARE OF THIS PROBLEM WITH ALL THEIR CUSTOMERS. MY CAR WAS ONLY THREE YEARS OLD WHEN THIS PROBLEM STARTED AND I HAVE TO REPLACE A TRANSMISSION. THIS IS RIDICULOUS. TOYOTA NEEDS TO STAND BEHIND THEIR PRODUCT. TOYOTA DIDN'T SELL DEFECTIVE ENGINES BEFORE, BUT NOW THEY DO. SOMETHING NEEDS TO BE DONE ABOUT THIS. REGARDLESS IF MY VIN NUMBER DIDN'T FALL IN LINE WITH THE RECALL LIST, I AM HAVING THE EXACT SAME PROBLEM SO SOMEONE NEEDS TO INCLUDE IT AND HAVE TOYOTA FIX MY CAR. I'M IN THE LAST YEAR OF PAYING FOR MY CAR AND I HAVE TO PUT OUT ALMOST $5,700.00 OUT FOR AN ENGINE? THIS IS NOT HAPPENING. SOMETHING NEEDS TO BE DONE. TOYOTA NEEDS TO STEP UP AND COVER THEIR DEFECTIVE TORQUE CONVERTER AND TRANSMISSION.