NHTSA Complaint #10853461 — 2013 KIA FORTE

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 10853461
Vehicle 2013 KIA FORTE
Component ENGINE
Date of Incident
Date Filed
Mileage 70,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NJ

Consumer Description

I AM THE ORIGINAL OWNER OF MY 2013 KIA FORTE EX, THE VEHICLE ROUGHLY HAS 70,000 MILES ON IT. THE VEHICLE HAS ALWAYS BEEN PROPERLY MAINTAINED VIA OIL CHANGES, FILTERS, ETC ON TIME WITH QUALITY NAME BRAND FULLY SYNTHETIC OIL AND FILTERS PER THE MANUFACTURER'S RECOMMENDED MAINTENANCE SCHEDULE WHICH IS EVERY 7500 MILES. I WAS DRIVING MY VEHICLE HOME ON A VERY BUSY FREEWAY ON THE EAST COAST. I WAS IN THE CENTER LANE OF 5 LANES ON THE SOUTH BOUND SIDE AND ALL OF A SUDDEN MY CAR LOST ALL POWER AND WAS SLOWING DOWN AT AN UNSAFE RATE OF SPEED BECAUSE I HAD NO POWER AND DID NOT WANT TO TOUCH THE BRAKES OBVIOUSLY. I PANICKED BUT WAS ABLE TO PUT MY RIGHT SIGNAL ON TO TRY AND GET TO THE SHOULDER OF THE FREEWAY I CONTINUED TO PANIC BECAUSE MY CAR WAS STEADY SLOWING AND EVENTUALLY WOULD COME TO A STOP BECAUSE I HAD NO POWER, THE GAS PEDAL WOULD NOT FUNCTION AND I KNEW THE CAR SHUT DOWN BECAUSE ALL THE LIGHTS WERE ON ON THE DASH AS IF YOU WERE STARTING THE CAR. THANKFULLY SOMEONE WAS WATCHING OVER ME THAT DAY AND I MADE IT TO THE SHOULDER BEFORE THE CAR ROLLED TO A COMPLETE STOP. IF I WERE UNABLE TO SAFELY MOVE OVER TWO LANES AND MAKE IT TO THE SHOULDER ON MOMENTUM I WOULD HAVE BEEN STOPPED IN A LANE OF TRAVEL ON A BUSY FREEWAY AND WHAT WOULD I HAVE DONE? I PROBABLY WOULD HAVE CAUSED AND BEEN PART OF A MAJOR ACCIDENT, EVEN THOUGH I DID MAKE IT TO THE SHOULDER I WAS STILL PANICKING BECAUSE THIS IS A VERY BUSY FREEWAY AND I FELT HELPLESS. THE CAR WOULD NOT START IT WOULD MAKE A FUNKY NOISE AND THAT'S IT BUT WOULD NEVER START SO I WAS STRANDED. I LOOKED IN MY OWNERS MANUAL AND CALLED KIA, THE DEALERSHIP WAS 10 MINUTES FROM MY LOCATION. I WAS TOLD THERE WAS NOTHING THEY COULD DO BECAUSE THEY DIDN'T HAVE A TOW TRUCK AND I WAS ON MY OWN. I HAD THE CAR TOWED THERE AND WAS TOLD THE ENGINE BLEW UP AND IT WAS THE BOTTOM END. I BELIEVE IT WAS IN THE TIMING SYSTEM AND KIA IS LYING.

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