NHTSA Complaint #10853334 — 2005 LINCOLN NAVIGATOR ENGINE

Complaint Details

ODI Number	10853334
Vehicle	2005 LINCOLN NAVIGATOR
Component	ENGINE
Date of Incident	December 1, 2015
Date Filed	April 4, 2016
Mileage	60,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

2005 NAVIGATOR HAS ONLY 60,000 MILES, SPARK PLUGS DEFECTED, DEALER WANTS $1,500 TO $2,500 TO REPLACE THEM, WHICH IS DEFECT FROM MANUFACTURE. THESE SPARK PLUGS SHOULD BE REPLACED DUE TO DEFECTS FROM MANUFACTURE, AND THE RECALL ONLY WANTS TO PAY $1,040 FOR THE REPLACEMENT OF THE SPARK PLUGS, WHY SHOULD I PAY UP FRONT IF THEY ARE MANUFACTURE FAULT AND MY NAVIGATOR ONLY HAS 60,00 MILES NOW AND I PURCHASED IT NEW FROM THE DEALER IN 2005.

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