NHTSA Complaint #10853231 — 2012 FORD FOCUS

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	10853231
Vehicle	2012 FORD FOCUS
Component	STEERING
Date of Incident	March 8, 2016
Date Filed	April 4, 2016
Mileage	64,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

STEERING WENT OUT AT STARTING THE CAR. THIS WAS JUST HOURS AFTER DEALER REPAIRED SOME RECALLS., HAS NEVER COME BACK. "STEERING ASSIST FAULT SERVICE REQ'" READ OUT ON DASH. ONE FORD DEALER WANTS $125.00 TO LOOK AT IT AFTER I MENTIONED STEERING. ANOTHER HAS REFUSED TO ANSWER CALLS. I DISCOVERED THAT DEALERS WERE WARNED ABOUT PROBLEMS WITH STEERING BUT DID NOT NOTIFY OWNERS.

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