NHTSA Complaint #10852971 — 2011 BMW X5 FUEL/PROPULSION SYSTEM

Complaint Details

ODI Number	10852971
Vehicle	2011 BMW X5
Component	FUEL/PROPULSION SYSTEM
Date of Incident	January 1, 2016
Date Filed	April 1, 2016
Mileage	69,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

MY 2011 X5 HAS AN EGR COOLER LEAK, WHICH IS LEAKING DIESEL EXHAUST UNDER THE HOOD ANDINTO THE CABIN OF THE CAR. THE ENGINE AND EGR COOLER IS COVERED IN BLACK SOOT AND THERE IS A STRONG DIESEL EXHAUST SMELL UNDER THE HOOD AND IN THE CABIN OF THE CAR. THE EGR COOLER IS LEAKING DIESEL EXHAUST CONSTANTLY WHILE THE CAR IS RUNNING. BMW SERVICE CENTER AND A THIRD PARTY SERVICE CENTER HAVE CONFIRMED THIS ISSUE AND SAID THAT THEY HAVE ENCOUNTERED MANY CASES WITH THE SAME ISSUE. THEY DO NOT KNOW WHY A RECALL HAS NOT BEEN ISSUED BECAUSE DIESEL EXHAUST CAN CAUSE CANCER AND POSES A SIGNIFICANT HEALTH RISK. BMW HAS RECALLED THE EGR VALVE BUT NOT THE EGR COOLER.

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