NHTSA Complaint #10852929 β€” 2013 FORD ESCAPE

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 10852929
Vehicle 2013 FORD ESCAPE
Component ENGINE
Date of Incident
Date Filed
Mileage 106,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State OK

Consumer Description

MY CAR WAS EFFECTED BY RECALL 13S12. THIS RECALL HAS A NUMBER OF DIFFERENT ISSUES DEALING WITH ENGINE COOLANT AND CRACKS IN ENGINE CYLINDERS. I TOOK MY VEHICLE IN TO HAVE THE RECALLS FIXED ON IT. 5 MONTHS LATER, MY ENGINE STILL HAS THE LOCALIZED OVERHEATING, ANTIFREEZE LEAKS AND ENGINE CRACKS. THE ENTIRE ENGINE IS RUINED. THE DEALERSHIP SOLD ME A CAR THAT WAS COMPLETELY UNSAFE FOR MY CHILDREN AND I. THIS RECALL IS SAID TO CAUSE ENGINE COMPARTMENT FIRES. EVEN AFTER THEY INITIALLY FIXED THE RECALLS, THE VEHICLE STILL WILL OVERHEAT AND CAUSE FIRES! ADDITIONALLY - RUINING THE VEHICLE ENGINE. FORD WILL NOT REPAIR, REPLACE OR REFUND BECAUSE THEY SAID THEY ALREADY CLOSED THE RECALL OUT - EVEN THOUGH THE RECALL WAS SUPPOSED TO BE FIXED.

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