NHTSA Complaint #10852904 — 2012 DODGE CARAVAN ELECTRICAL SYSTEM

Complaint Details

ODI Number	10852904
Vehicle	2012 DODGE CARAVAN
Component	ELECTRICAL SYSTEM
Date of Incident	March 4, 2016
Date Filed	April 1, 2016
Mileage	57,000 miles
Crash	No
Fire	Yes
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

SPONTANEOUS COMBUSTION - WHILE STOPPED AT A TRAFFICLIGHT -- OF THE DRIVER-SIDE SWITCHBOX THAT CONTROLS THE WINDOWS, DOORLOCKS & OUTSIDE MIRRORS. FLAMES ERUPTED FROM THE ARMREST MAKING ESCAPE FROM VEHICLE DIFFICULT. FDNY WAS CALLED & EXTINGUISHED THE FIRE. THIS HAPPENED EARLY FRIDAY MORNING/SNOWING. INSURANCE COMPANY EXAMINED CAR & AUTHORIZED REPAIR. CHRYSLER SENT AN ENGINEERING SAFETY INSPECTOR WHO HAD VEHICLE TOWED TO A DODGE DEALERSHIP WHERE INVESTIGATION WAS PERFORMED. WE RECEIVED A "SAFETY RECALL NOTICE" [ P25/NHTSA 14V-234] LATER THAT SAME DAY. CHRYSLER HAS IGNORED MY CALLS & LIVE-CHATS FOR THE PAST MONTH. DEALERSHIP STILL HAS THE VEHICLE BUT CAN'T GET A RESPONSE FROM CHRYSLER EITHER. INCIDENT OCCURRED 4 WEEKS AGO! HAVE BEEN FORCED TO RENT A REPLACEMENT VEHICLE -- AT MY EXPENSE -- FOR TRANSPORTATION PURPOSES.

Related Complaints for the 2012 DODGE CARAVAN

Other ELECTRICAL SYSTEM Complaints

#11386219 — January 3, 2021 — VAN STOPS ABRUPTLY. WILL DIE WHILE DRIVING, WHEEL WILL LOCK UP AND AND VAN POWERS DOWN. WILL START BACK UP AS SOON AS...

#11210624 — May 29, 2019 — TL* THE CONTACT OWNS A 2012 DODGE CARAVAN. WHILE DRIVING 15 MPH, THE VEHICLE STALLED AND WAS TOWED TO KENDALL DODGE C...

#11207489 — May 14, 2019 — TL* THE CONTACT OWNS A 2012 DODGE CARAVAN. THE CONTACT STATED THAT THEIR VEHICLE WOULD NOT START. THEY JUMP STARTED T...

#11181039 — February 19, 2019 — FUEL PUMP CONTINUES TO STAY ON WHEN VEHICLE IS OFF WITH NO KEY IN IGNITION. THIS IS CAUSING BATTERY DRAIN AND HARD S...

#11151779 — November 15, 2018 — VAN HAD ENGINE STALL WHILE GOING DOWN HIGHWAY. LOST ALL POWER DUE TO THIS..WAS ONLY GOING ABOUT 45 SO WAS ABLE TO MAI...

Recent Complaints for the 2012 DODGE CARAVAN

#11386219 — ENGINE — January 3, 2021 — VAN STOPS ABRUPTLY. WILL DIE WHILE DRIVING, WHEEL WILL LOCK UP AND AND VAN POWERS DOWN. WILL START BACK UP AS SOON AS...

#11210624 — ENGINE — May 29, 2019 — TL* THE CONTACT OWNS A 2012 DODGE CARAVAN. WHILE DRIVING 15 MPH, THE VEHICLE STALLED AND WAS TOWED TO KENDALL DODGE C...

#11204870 — ENGINE — April 30, 2019 — 2012 DODGE GRAND CARAVAN STOPS RUNNING SUDDENLY WHILE DRIVING. ON SEVERAL OCCASIONS OVER THE PAST WEEK THE VEHICLE W...

#11204870 — UNKNOWN OR OTHER — April 30, 2019 — 2012 DODGE GRAND CARAVAN STOPS RUNNING SUDDENLY WHILE DRIVING. ON SEVERAL OCCASIONS OVER THE PAST WEEK THE VEHICLE W...

#11192402 — ENGINE — March 29, 2019 — TL* THE CONTACT OWNS A 2012 DODGE CARAVAN. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE STALLED WITHOUT WARNING AND...