NHTSA Complaint #10852806 — 2003 OLDSMOBILE ALERO

TL* THE CONTACT OWNS A 2003 OLDSMOBILE ALERO. THE CONTACT STATED THAT THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM: IGNITION). THE VEHICLE DID NOT EXHIBIT ANY FAILURES PRIOR TO THE RECALL REPAIR. AFTER THE REPAIR, THE CONTACT WAS PROVIDED WITH A RECALL REPLACEMENT KEY THAT WAS DIFFERENT FROM THE FACTORY KEY PROVIDED AT THE TIME OF PURCHASE. THE RECALL REPLACEMENT KEY FAILED TO START THE ENGINE. THE CONTACT STATED THAT THE IGNITION HAD TO BE EXPOSED IN ORDER TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR FURTHER DIAGNOSTIC TESTING. THE MANUFACTURER PROVIDED NO ASSISTANCE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 165,000.