NHTSA Complaint #10852720 — 2014 LINCOLN MKT

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number 10852720
Vehicle 2014 LINCOLN MKT
Component STRUCTURE:BODY
Date of Incident
Date Filed
Mileage 228,211 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State FL

Consumer Description

WHILE PARKED IN FRONT OF A HOTEL FOR ABOUT 10 MINUTES WITH THE ENGINE RUNNING AND THE WINDOWS UP, THE FORWARD HALF OF THE GLASS ROOF EXPLODED OUTWARD WITH A LOUD BANG. LUCKILY, THE SUNSHADE WAS CLOSED SO NO GLASS FELL DIRECTLY THE PASSENGER. THERE WAS NO IMPACT, NO EXTREME TEMPERATURE, ABSOLUTELY NOTHING THAT WOULD CAUSE THIS TO OCCUR... DATE OF OCCURRENCE: 3/31/2016 TIME OF OCCURRENCE: 7:18AM TEMPERATURE AT THE TIME IT HAPPENED: 50 DEGREES FAHRENHEIT PHYSICAL LOCATION: KENT STATE UNIVERSITY HOTEL, 215 S. DEPYSTER ST, KENT, OH AFTER SEARCHING THE INTERNET, I FOUND SO MANY PEOPLE THAT HAVE EXPERIENCED SIMILAR BREAKAGE... INDICATES THAT THERE HAS TO BE A DEFECT IN THE DESIGN OR POSSIBLY THE TEMPERING OF THE GLASS ITSELF. WHILE THERE WAS NO DANGER IN MY SITUATION, IT IS EASY TO SEE HOW THIS COULD CAUSE AN ACCIDENT IF IT OCCURRED UNDER DIFFERENT CIRCUMSTANCES. I FEEL THIS DEFINITELY NEEDS TO BE ADDRESSED WITH THE MANUFACTURER.

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