NHTSA Complaint #10852499 — 2016 JEEP COMPASS POWER TRAIN

Complaint Details

ODI Number	10852499
Vehicle	2016 JEEP COMPASS
Component	POWER TRAIN
Date of Incident	March 30, 2016
Date Filed	March 30, 2016
Mileage	2,480 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OR

Consumer Description

AFTER AN UNEVENTFUL DRIVE TO A STORE, WHEN I RESTARTED THE VEHICLE AND ATTEMPTED TO PULL OUT OF THE PARKING LOT INTO MOVING TRAFFIC, THE VEHICLE ACCELERATED VERY SLUGGISHLY, LIKE IT WAS STUCK IN TOP GEAR OR THE ENGINE WASN'T ABLE TO BE REV'ED UP. PUSHING ACCELERATOR TO FLOOR CAUSED ENGINE TO REV UP TO APPROXIMATELY 3500 RPM ONLY, AND RATE OF ACCELERATION DID NOT IMPROVE. TRIED SHIFTING INTO NEUTRAL AND BACK INTO DRIVE. THIS DID NOT RESTORE THE EXPECTED ACCELERATION BEHAVIOR. TRIED TO PUT TRANSMISSION INTO MANUAL SHIFT MODE BY MOVING GEAR SHIFT LEFT OR RIGHT, BUT GEAR INDICATOR IN INSTRUMENT CLUSTER SHOWED THAT TRANSMISSION DID NOT SWITCH INTO MANUAL SHIFT MODE; IT STAYED IN FULL-AUTOMATIC MODE. PULLED OVER AND TURNED ENGINE OFF, THEN RESTARTED ENGINE. EXPECTED ACCELERATION BEHAVIOR RESTORED AFTER RESTARTING ENGINE.

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