NHTSA Complaint #10852488 — 2002 CHEVROLET MONTE CARLO

TL* THE CONTACT OWNS A 2002 CHEVROLET MONTE CARLO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING); HOWEVER, THE NECESSARY RECALL REPAIR PART WAS UNAVAILABLE. A REMEDY HAD NOT YET BEEN DETERMINED FOR THE RECALL. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR PART TO BECOME AVAILABLE TO THE PUBLIC. THE CONTACT ALSO STATED THAT SEVERAL APPOINTMENTS WERE SECURED TO HAVE THE VEHICLE REPAIRED; HOWEVER, THE DEALER CONTINUOUSLY CANCELLED AND RESCHEDULED APPOINTMENTS TO THEIR DISCRETION WITHOUT NOTIFYING THE CONTACT. THE CONTACT WAS UNSURE HOW THE DEALER WAS MAKING APPOINTMENTS FOR REPAIRS WHEN THERE WAS NO REMEDY AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE, BUT PROVIDED NO ASSISTANCE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 05/11/16*LJ UPDATED 07/251/6.*JB