NHTSA Complaint #10852396 — 2002 JEEP GRAND CHEROKEE STRUCTURE:BODY

Complaint Details

ODI Number	10852396
Vehicle	2002 JEEP GRAND CHEROKEE
Component	STRUCTURE:BODY
Date of Incident	June 7, 2010
Date Filed	March 30, 2016
Mileage	73,490 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

THE POWER WINDOWS REPEATEDLY BREAK--WON'T OPERATE. THE FRONT PASSENGER SIDE WINDOW MOTOR/REGULATOR HAS BROKEN DOWN TWICE. IN ADDITION, TWO OTHER WINDOW OPERATORS HAVE FAILED. THE CULPRIT: A WHITE PLASTIC HALF WHEEL THAT THE CABLE GOES AROUND THAT OPERATES THE WINDOW. JEEP CHARGES $500 PLUS TO REPAIR EACH TIME! OPERATING THE VEHICLE HAS NOTHING TO DO WITH THE WINDOW. IT CAN BE STATIONARY AND WHEN YOU GO TO OPERATE THE WINDOW, IT STOPS FUNCTIONING. PLEASE NOTE: I PURCHASED THE VEHICLE NEW, I DON'T HAVE CHILDREN, AND THERE ARE ONLY 111,000 MILES ON THE VEHICLE. THE FIRST WINDOW STOP OPERATING IN 2010, AND FOURTH ONE IN 2016.

Related Complaints for the 2002 JEEP GRAND CHEROKEE

Other STRUCTURE:BODY Complaints

#10894046 — August 8, 2016 — TL* THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A MANUFACTURER RECALL FOR THE TRAILER HITCH, TH...

#10785557 — October 23, 2015 — TL* THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. WHILE THE VEHICLE WAS PARKED, THE CONTACT OBSERVED THAT THE FUEL TAN...

#10641076 — October 3, 2014 — TL* THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE PASSENGER AND DRIVER SIDE TIE ROD CONNEC...

#10532117 — July 27, 2013 — I WAS REAR ENDED IN MY '02 JEEP GRAND CHEROKEE. MY VEHICLE DOES HAVE A MANUFACTURED INSTALLED TRAILER HITCH. AFTER ...

Recent Complaints for the 2002 JEEP GRAND CHEROKEE

#11679986 — AIR BAGS — August 11, 2025 — I HAVE BEEN UNABLE TO GET RECALL R06 COMPLETED. ALL THE JEEP DEALERS SAID THAT THEY ARE UNABLE TO GET THE NEEDED PART...

#11589954 — ELECTRICAL SYSTEM — May 21, 2024 — I currently own 3 of the same vehicles myself, my husband and my son. Each of the vehicles have been experiencing el...

#11547797 — AIR BAGS — October 2, 2023 — The contact owns a 2002 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 15V046000 (A...

#11528596 — ELECTRICAL SYSTEM — June 23, 2023 — Taillight on back passenger side won't work, steering has been bad since I had, steering linkage and suspension faili...

#11528596 — STEERING — June 23, 2023 — Taillight on back passenger side won't work, steering has been bad since I had, steering linkage and suspension faili...