NHTSA Complaint #10852232 — 2013 FOREST RIVER CROSS COUNTRY
UNKNOWN OR OTHER issue reported to NHTSA
Complaint Details
| ODI Number | 10852232 |
| Vehicle | 2013 FOREST RIVER CROSS COUNTRY |
| Component | UNKNOWN OR OTHER |
| Date of Incident | |
| Date Filed | |
| Mileage | 16,200 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | NJ |
Consumer Description
RECALL NHTSA 15V798, MY STEPS SUSTAINED A COMPLETE FAILURE. THE MAIN SHOULDER BOLD BROKE SENDING THE STEPS IN A FREE FALL. THE COACH WAS PARKED IN MY DRIVEWAY AT THE TIME. SENT PICTURES AND BUILD SHEET TO LIPPERT, THEY INSIST I TAKE IT TO A SERVICE CENTER. NO-ONE CAN TAKE THE COACH FOR SEVERAL WEEKS. LIPPERT STATED THEY WILL THEN ORDER THE PARTS TO FIX THE STEPS. THEY OFFERED A $200 CREDIT TO NEW STEPS BUT I HAVE TO TAKE IT TO A DEALER FOR THE NEW STEPS.