NHTSA Complaint #10852155 — 2003 JEEP LIBERTY

TL* TAKATA RECALL. THE CONTACT OWNS A 2003 JEEP LIBERTY. THE DEALER INDICATED THAT THE VEHICLE WAS REPAIRED ACCORDING TO NHTSA CAMPAIGN NUMBER: 06V288000 (SUSPENSION) ON AUGUST 1, 2016; HOWEVER, THE REMEDY DID NOT PREVENT THE FAILURE. YEARS LATER, WHILE TURNING RIGHT INTO A PARKING LOT, THE LOWER BALL JOINT FRACTURED ON THE DRIVER SIDE. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE DEALER AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED BY THE MANUFACTURER TO TAKE THE VEHICLE TO THE DEALER FOR REPAIRS WHERE IT WAS DIAGNOSED THAT THE DRIVER SIDE BALL JOINT FRACTURED AND DAMAGED THE AXLE AND THE FRONT DRIVER SIDE TIRE. THE MANUFACTURER REFUSED TO COVER THE REPAIR. THE CONTACT WAS ALSO UNABLE TO DETERMINE WHEN THE PARTS WOULD BECOME AVAILABLE TO RECEIVE THE REPAIRS FOR NHTSA CAMPAIGN NUMBERS: 15V673000 (AIR BAGS AND 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). THE VEHICLE WAS STILL AT THE DEALER. THE APPROXIMATE FAILURE MILEAGE WAS 180,000. PARTS DISTRIBUTION DISCONNECT.