NHTSA Complaint #10851892 — 2007 FORD EDGE

TL* THE CONTACT OWNS A 2007 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING ON THE HIGHWAY AT ABOUT 70 MPH, THE VEHICLE JERKED AND LOST STEERING POWER AS AN ABNORMAL NOISE EMITTED. THE CONTACT POWERED OFF AND RESTARTED THE VEHICLE RESTARTED AND IT RESUMED TO NORMAL FUNCTION. THE VEHICLE WAS TAKEN TO A LOCAL DEALER WHO DIAGNOSED THAT THE TRANSFER CASE ASSEMBLY, THE COMPRESSION SEAL AND THE ROLLER RESTRICT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE FAILURE RECURRED ONE YEAR LATER AND WAS TAKEN TO THE DEALER WHO DIAGNOSED AND REPLACED THE PTU INTERMEDIATE SHAFT AND SEAL KIT FAILED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 66,375. THE VIN WAS NOT AVAILABLE.