NHTSA Complaint #10851647 — 2012 FORD TAURUS

TL* THE CONTACT OWNS A 2012 FORD TAURUS. WHILE DRIVING 75 MPH WITH THE CRUISE CONTROL ACTIVATED, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS PULLED OVER, PLACED IN PARK, AND RESTARTED ON THE INITIAL ATTEMPT. THE FAILURE RECURRED AFTER APPROXIMATELY SEVEN MILES. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING, BUT THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 21,000. ON MAY 16, 2016 AFTER DRIVING A VERY SHORT DISTANCE, THE VEHICLE STALLED AGAIN WITHOUT ANY TYPE OF WARNING. IT STARTED IMMEDIATELY AFTER THE CONSUMER PUT THE VEHICLE IN PARK. THE CONSUMER HAD NO POWER BRAKES OR POWER STEERING. HOWEVER, THE TURN SIGNALS AND HORN WORKED. THE VEHICLE WAS TAKEN TO THE DEALER. HOWEVER, THEY WERE UNABLE TO FIND THE PROBLEM. UPDATED 06/08/16.*JB STATUS UPDATE 07/06/16.*JB UPDATED 08/04/16.*JB