NHTSA Complaint #10851487 — 2014 NISSAN ROGUE

I PURCHASED MY 2014 ROGUE FROM BATES NISSAN IN KILLEEN, TX ON 9/4/14 AND FROM THE START ON THE FULL TANK OF GAS GIVEN TO ME WHEN I PURCHASED THE VEHICLE, THE ENGINE WOULD STALL AT STOP LIGHTS/STOP SIGNS AND GOING AROUND CORNERS. WHEN I CALLED THE BATES NISSAN SERVICE DEPARTMENT, THEY TOLD ME THAT I WAS USING THE WRONG TYPE OF GAS, THAT I NEEDED TO USE PREMIUM. WE THEN STARTED BRINGING IT TO THE NEXT CLOSEST DEALERSHIP, GARLYN SHELTON NISSAN IN TEMPLE, TX. WE HAVE BROUGHT IT THERE A TOTAL OF FIVE TIMES NOW, EVEN LEAVING IT OVERNIGHT SEVERAL TIMES. THEY SAY THAT THEY CANNOT DUPLICATE THE VEHICLE STALLING WHILE IT IS THERE AND THEREFORE CAN DO NOTHING. I PROVIDED THEM WITH CODES THAT I HAD MY STEPFATHER PULL OFF THE VEHICLE AFTER IT STALLED IN MY PARENTS DRIVEWAY, BUT NISSAN SAID THAT THEY CANNOT USE THOSE. THE ONLY OPTION THAT THEY GIVE ME IS TO LEAVE THE VEHICLE WHERE IT IS WHEN IT STALLS AND HAVE IT TOWED TO THE DEALERSHIP WITHOUT RESTARTING IT SO THEY CAN READ THE CODES THAT WAY. THIS IS IMPOSSIBLE BECAUSE IT IS UNSAFE FOR ME TO LEAVE MY VEHICLE IN THE MIDDLE OF VERY BUSY CITY STREETS UNTIL A TOW TRUCK CAN COME. IT NEVER STALLS JUST SITTING SOMEWHERE CONVENIENT. NISSAN DID ALLOW SOME TESTING TO BE DONE THIS TIME, BUT GAVE ME THE VEHICLE BACK SAYING THAT EVERYTHING WAS FINE.