NHTSA Complaint #10851418 — 2008 JEEP GRAND CHEROKEE

TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 20 MPH, THE CONTACT ATTEMPTED TO MAKE A LEFT TURN AND THE VEHICLE SHUT DOWN AND THE STEERING WHEEL LOCKED UP. THE FAILURE RECURRED SEVERAL TIMES. THE CHECK ENGINE OIL LIGHT ILLUMINATED. IN EACH CASE, THE VEHICLE RESTARTED AFTER A WHILE. THE VEHICLE WAS TAKEN TO A LOCAL DEALER WHERE IT WAS DIAGNOSED. THE DEALER REPLACED THE SOLENOID AND THE HARNESS, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN THE RECALL ASSOCIATED WITH THE FAILURE. THE FAILURE WAS NOT REMEDIED. THE FAILURE MILEAGE WAS 86,100.