NHTSA Complaint #10851106 — 2016 SUBARU OUTBACK
POWER TRAIN issue reported to NHTSA
Complaint Details
| ODI Number | 10851106 |
| Vehicle | 2016 SUBARU OUTBACK |
| Component | POWER TRAIN |
| Date of Incident | |
| Date Filed | |
| Mileage | 275 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | CA |
Consumer Description
STATIONARY VEHICLE ROLLS BACK SIGNIFICANTLY WHEN ON ANY INCLINE WHEN IN GEAR. IT HAS AN AUTOMATIC TRANSMISSION WHICH ROLLS IN DRIVE AND REVERSE. THE DEALER SAID ALL VEHICLES ROLL WHEN IN GEAR. I HAVE OWNED 13 VEHICLES IN MY LIFE, THE ONLY VEHICLES THAT WOULD ROLL IN GEAR WERE MANUAL TRANSMISSION VEHICLES WHICH IS WHY THE LAST 8 VEHICLES I HAVE OWNED HAVE BEEN AUTOMATIC. THE DEALER DENIED THIS WAS A PROBLEM BUT ON THE SUBARU OUTBACK FORUM, THIS IS A KNOWN PROBLEM FOR AT LEAST THE PAST TWO ITERATIONS OF THIS VEHICLE. THE FIRST OCCASION THE VEHICLE ROLLED BACK ON A GOOD SLOPE FOR AT LEAST THREE FEET AND THEN THE TIRES SPUN WHEN I DEPRESSED THE ACCELERATOR. THE HILL ASSIST FEATURE ON THIS CAR MAY HAVE BEEN OF ASSISTANCE BUT I WAS UNFAMILIAR WITH IT. THE HILL ASSIST FEATURE SHOULD NOT HAVE TO BE ENGAGED DURING NORMAL DRIVING. HAD THIS SLIPPAGE HAPPENED AT A STOPLIGHT, THE VEHICLE WOULD HAVE ROLLED INTO ANOTHER AND CAUSED DAMAGE TO BOTH VEHICLES. ABSOLUTELY DANGEROUS AND UNACCEPTABLE. THE TRANSMISSION ACTS LIKE A MANUAL WITHOUT A CLUTCH.
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