NHTSA Complaint #10851040 — 2005 CHRYSLER PACIFICA

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	10851040
Vehicle	2005 CHRYSLER PACIFICA
Component	STRUCTURE:BODY
Date of Incident	March 21, 2016
Date Filed	March 22, 2016
Mileage	118,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MA

Consumer Description

DRIVING TO WORK AND I NOTICE THAT THE SMALL SNOW BUILD UP IN THE CENTER OF THE ROAD WAS HITTING MY UNDER CARRIAGE SO I GO TO MY MECHANIC ON THE WAY HOME AND HE LOOKS UNDER THE CAR. I DIDN'T REALIZE WHEN I HAD HIM TAKE A LOOK IT WOULD BE THE LAST TIME I COULD DRIVE THAT CAR UNLESS I WANTED TO PAY THOUSANDS OF DOLLARS TO FIX THE ROTTED SUBFRAME THAT HOLDS MY ENGINE IN. CHRYSLER KNOWS THIS IS A PROBLEM BUT REFUSES TO FIX IT. MY MECHANIC SAYS THIS SHOULD NEVER HAPPEN WITH A CAR, WHICH MAKES SENSE THAT YOU NEED YOUR ENGINE AND TRANSMISSION NOT TO FALL OUT! IS THERE A NUMBER OF INJURIES AND FATALITIES THAT HAVE TO HAPPEN BEFORE THE MAKERS WILL RECALL A CAR FOR A PROBLEM THEY KNOW IS HAPPENING?

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