NHTSA Complaint #10850689 — 2010 BUICK LACROSSE

THREE DAYS AGO, WHILE ON A TRIP FROM THE WEST COAST OF FLORIDA TO THE EAST COAST OF FLORIDA; AND WHILE DRIVING ON THE HIGHWAY AT 65 MPH, THE WARNING BELLS STARTED DINGING AND THE MESSAGES: SERVICE STABILITRAK, ABS, AND PARK ASSIST OFF KEPT FLASHING OFF AND ON; THE CAR BEGAN JERKING AND LOSING ENGINE POWER; THE TACHOMETER, SPEEDOMETER, AND TEMPERATURE GAUGES WERE JUMPING AROUND ALL OVER THE PLACE; AND THE CHECK ENGINE LIGHT CAME ON. (A VIDEO OF WHAT OCCURRED WAS TAKEN TO SHOW AS PROOF). I MANAGED TO PULL OFF THE SIDE OF THE ROAD, TURNED THE CAR OFF AND SAT FOR SEVERAL MINUTES, THEN STARTED THE CAR AGAIN. LESS THAN A MINUTE AFTER I GOT BACK ON THE HIGHWAY, THE SAME EVENTS OCCURRED AGAIN. AFTER AT LEAST 30 MINUTES OR MORE OF THE CAR CONTINUING TO MALFUNCTION WHILE DRIVING; IT SUDDENLY STOPPED GIVING ME WARNING SIGNALS AND ENGINE POWER SEEMED TO STABILIZE; HOWEVER, THE CHECK ENGINE LIGHT REMAINED ON. ONCE I REACHED MY DESTINATION, I DIDN'T USE THE CAR FOR TWO DAYS. MY RETURN TRIP HOME, WHICH WAS APPROXIMATELY 140 MILES, WAS UNEVENTFUL; HOWEVER, THE VERY NEXT MORNING ON MY WAY TO WORK, WHILE SITTING IN TRAFFIC ON THE EXPRESSWAY, THE WARNING BELLS SUDDENLY STARTED RINGING AGAIN, AND THE SERVICE STABILITRAK AND ABS LIGHTS CAME ON. FORTUNATELY I WAS ABLE TO MAKE IT TO WORK AND CALLED THE BUICK DEALER TO BRING MY CAR IN TO HAVE IT CHECKED. IN THE PAST FEW MONTHS, THIS PROBLEM HAS OCCURRED 3 TO 4 TIMES, BUT EACH TIME ONLY LASTED MOMENTS AND NEVER TO THE EXTREME THAT IT DID . I RECEIVED A LETTER FROM BUICK ABOUT 3 MONTHS AGO THAT PERTAINED TO SUCH ISSUES AND LOSS OF ENGINE POWER; AND THE LETTER STATED THAT THE CAR SHOULD BE TAKEN TO THE BUICK DEALER AND REPAIRED AT NO COST. THIS IS AN EXTREMELY DANGEROUS PROBLEM THAT NEEDS TO BE ADDRESSED AND RESOLVED IMMEDIATELY.