NHTSA Complaint #10850645 — 2001 BMW X5

AUXILIARY COOLING FAN BEGAN BEGAN SMOKING AND SMOLDERING AFTER ABOUT 15 MINUTES AFTER BEING PARKED AT HOME. VERY NEARLY A FIRE. PART WAS ON RECALL PREVIOUSLY AND EXCHANGED BUT THEN RECALLED AGAIN AS THE SAME DEFECTIVE PART WAS USED AS REPLACEMENT DURING INITAL RECALL. MY VEHICLE WASN'T PART OF INITIAL RECALL DUE TO PRODUCTION DATE, AS MINE WAS PRODUCED 8/2000, BUT WAS STATED IN THE SECOND RECALL TO BE INCLUDED IF IT HAD THE DEFECTIVE PART. WENT TO BMW AND THEY STATED THERE WASN'T AN OPEN RECALL AND COULDN'T DO ANYTHING ABOUT IT. I SHOWED THEM THE ACTUAL RECALL CAMPAIGNS DOWNLOADED FROM THE WEB AND THEY REFUSED TO INVESTIGATE FURTHER STATING THAT THE COMPUTER SYSTEM WAS THE ONLY FACTOR TO DETERMINE IF A RECALL WAS WARRANTED AND THERE WASN'T AN 'OPEN' RECALL. I STATED THAT THIS MAY BE DUE TO RECALLS REMAINING OPEN FOR 15 YEARS AND THIS HAPPENED IN 2001 AND THEY STATED IT WAS IRRELEVANT SINCE NO OPEN CAMPAIGNS EXISTED. THE PART ON MY VEHICLE IS 64 54 6908 124 (E53) WHICH IS CLEARLY THE DEFECTIVE PART STATED AS PART OF THE RECALL, IN BMW'S AFTERSALES AND PARTS BULLETIN AS WELL. BMW SERVICE CONTINUES TO REFUSE TO ACKNOWLEDGE OR REPAIR.