NHTSA Complaint #10850316 — 1998 PONTIAC GRAND PRIX

RE: GM RECALL15757. CONCERN CONTINUING FAILURE TO REPAIR MY VEHICLE (ACCORDING TO GM, PARTS ON INDEFINITE RECALL). VEHICLE WAS RECALLED AND REPAIRED (SUPPOSEDLY), ORIGINAL RECALL NO. 07035 IN APRIL 2008. RECALLED FOR SAME ISSUE IN DECEMBER 2015 AND NOTICE BY GM OF PARTS AVAILABLE AND SOLUTION IN FEBRUARY 2016. TOOK VEHICLE (3 WEEKS AGO) TO CHEVROLET/GM DEALERSHIP. INFORMED YESTERDAY AND TODAY BY BOTH DEALER (HENRY BROWN, CASA GRANDE, AZ) AND PONTIAC CUSTOMER ASSISTANCE CENTER THAT REPAIR PARTS HAVE NOT BEEN DISTRIBUTED AND ARE ON PERMANENT BACKORDER. I HAVE COMPLIED, TRIED TO NOT PARK VEHICLE IN GARAGE (EVEN THOUGH AGAINST TENANTS/CC'S OF HOA). GM SENT LETTER IN FEBRUARY SAYING PARTS WERE AVAILABLE, REPAIR WOULD TAKE APPROXIMATELY 55 MINUTES AND TO CONTACT A GMC DEALERSHIP TO HAVE REPAIRS MADE. TODAY THEY SAY NO REPAIRS WHATSOEVER ACROSS THE ENTIRE NATION HAVE NOT BEEN MADE BECAUSE REPAIR PARTS NOT AVAILABLE. THIS DO NOT SEEM TO BE AN ACCEPTABLE SOLUTION, ESPECIALLY SINCE THEY NOTIFIED OWNERS THAT A SECOND REPAIR HAD BEEN RE-ENGINEERED AND PARTS WERE AVAILABLE. THE LAST LETTER WAS SENT BY JEFFERY M. BOYER, VP, GLOBAL VEHICLE SAFETY, GMC. CAN YOU PLEASE HELP!!!